Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbour or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Similarly, What if UPS delivers and I’m not home?
You could either have your package left at a UPS location, such as The UPS Store or a UPS Access Point® location, or change your instructions. Keep in mind that depending on final destination, transportation fees may apply.
Does UPS deliver to the door or mailbox? UPS typically delivers to your doorstep, although there are occasions when your package may end up elsewhere. UPS does not ever put packages in your mailbox, as USPS is the only service allowed to use mailboxes.
Thereof, Can I leave a signed note for UPS?
Can I leave a note for UPS if signature is required? Yes, you can leave a note directing UPS to have the package signed by a neighbor or have it delivered to a different location. Otherwise, UPS Signature Required packages cannot be delivered unsigned.
Is UPS allowed to put packages in mailbox?
By law, only you and the U.S. Postal Service are allowed to put things in your mailbox. But what if companies like FedEx and UPS could do it too? That could happen under a recommendation by the Trump administration.
Can UPS call me?
UPS drivers do sometimes call customers, but when that happens, they provide the tracking number of the package in question, which the customer can verify on UPS’ website.
What happens if UPS leaves a package and it is stolen?
Generally, UPS will not reimburse a consumer if the package was delivered to a residence and then stolen. It will work with both the sender and the purchaser, as well as, law enforcement for a given claim. However, UPS will not issue a refund unless there’s proof that it was responsible.
Will UPS deliver to my house?
The UPS Store® locations offer a full range of UPS® shipping services for destinations within the U.S. We offer a wide variety of delivery options from overnight to ground delivery. Contact your neighborhood location for service availability, pricing and/or scheduling.
What does it mean when UPS says inside delivery?
Inside delivery to businesses.
If delivering to a business, inside delivery generally means the shipment will be left inside the door of the business. Typically, the carrier will bring the freight a few feet inside the main entrance.
How can I get UPS to leave a package without my signature?
If the package doesn’t require a signature, but you’re concerned UPS may not leave it for you, you can click the “Provide Delivery Instructions” button at the right side of the details view. Click the “Leave At” box and select a location where you’d like UPS to leave the package.
What happens if a package needs a signature and no one is home?
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If no signature is required, the shipment will be left at the recipient’s door.
How many attempts does UPS make?
UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternate delivery arrangements, track your package.
Does UPS deliver directly to your house?
The UPS Store® locations offer a full range of UPS® shipping services for destinations within the U.S. We offer a wide variety of delivery options from overnight to ground delivery. Contact your neighborhood location for service availability, pricing and/or scheduling.
Does UPS leave the package at the door?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Does UPS Ground deliver to your door?
UPS Ground deliveries are (generally) going to be dropped off at your doorstep between the hours of 9 AM and 9 PM (local time) Monday through Friday every single week.
Is it illegal for UPS to put package in mailbox?
By law, only you and the U.S. Postal Service are allowed to put things in your mailbox. But what if companies like FedEx and UPS could do it too? That could happen under a recommendation by the Trump administration.
Does UPS ground leave packages at the door?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
Who do I call if my UPS package doesn’t arrive?
Call Customer Care on 1-800-742-5877 (1-800-PICK-UPS®) Send an email to Customer Services customer.service@ups.com.
Can I pick up my package from UPS?
You can have your shipment picked up from your home or office by scheduling your pickup online at ups.com or by calling 1-800-PICK-UPS® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you will not be charged pickup fees per package.
Can UPS drivers steal packages?
While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.
Who is responsible if a UPS package is stolen?
While UPS is responsible for packages in its custody, this custody ends when a package is delivered, meaning the company is not responsible for stolen packages. You can file a claim with UPS to make 100% sure that your package was stolen and not lost.
Will UPS pay for lost package?
UPS Pays the Claim
No matter your role in a lost or stolen package, shipper or receiver, the process of delivery replacement is not simple. With UPS, if you’re the recipient, you are going to need to contact the shipper, because all reports of lost packages and claims must be filed by the shipper.
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