Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way.
Similarly Does Apple have a complaints department? Apple don’t have a ‘Complaints Department’ – however they do recommend you deal with a representative in person at one of their ‘Genius Bars’ – you can make a reservation online at your nearest store using the link below. Alternately, some people have reported success by using the email address or phone numbers below.
Where can I email a complaint to Apple? Apple does not have any email support. You have two choices: Call AppleCare or go to an Apple store. You have a one-year hardware warranty & 90 days of phone support. I’m sorry to hear that the phone you received was defective.
Additionally, How do I get in touch with Apple support?
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How do I ask Apple a question?
On apple.com, you can find Questions & Answers (Q&A) that let you share your knowledge and get help from other Apple customers on the products we offer. You may browse Questions & Answers without logging in, but if you want to answer a question, you will need to log in with an Apple ID.
Does Apple respond to feedback? Apple does read feedback and take it on board, but based on feedback they it may not be a priority to them..
How do I contact Apple customer care? You can buy online or call 000800 040 1966. You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 000800 040 1966.
How do I contact Apple chat? To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.
Does Apple have a 24 hour support line?
Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
Is Apple Support call free? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.
Can I text Apple?
You can always text Apple Support via iMessage anytime you have issues with any Apple product or service. Simply open the Apple Support conversation in the Messages app and drop a message regarding an old or new issue. An Apple Support representative should reply to your text within minutes.
Is Apple customer service 24 hours? Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
What is Apple feedback assistant?
Apple collects feedback from customers that are using prerelease software to improve the overall quality of our products. With your help, we can test in many different environments. Each time you open Feedback Assistant, your computer is scanned for changes to your system’s attributes.
What is Apple’s official email address?
These counterfeit invoices are usually pretty convincing, but there are clues that indicate it’s not authentic. The official Apple email address is no_reply@email.apple.com, so the below email is clearly from a bogus sender.
Is Apple support 24 hours? Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
Does Apple have a chat support? To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.
What is Apple chat?
Apple’s Business Chat is a powerful new way for businesses to connect directly with customers using iPhone, iPad, Mac, and Apple Watch. With Business Chat, your customers can easily get assistance, schedule appointments, and complete purchases with Apple Pay, right from within Messages.
Does Apple have a live chat? If you need help, Apple provides support for its products and services in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.
What is my Apple Pay number?
Open the Settings App. Scroll down and tap Wallet & Apple Pay. Tap Apple Card, then tap the Info tab. Tap Card Information, then authenticate with Face ID, Touch ID, or your passcode to see your virtual card number.
How do I send an email to Apple? If you want to contact Apple about an issue you are having, depending on the product or service, they will have email, chat, or phone options on https://getsupport.apple.com/ (It won’t give you an email address until you submit the case and get the email confirmation in your email). Thank you for your assistant .
Does Apple Charge for chat support?
Currently, customers can use Apple Support’s online chat feature at no cost to receive technical support on out-of-warranty products that are not covered by AppleCare, but the new rules would bring chat support under the same umbrella as Apple’s phone support, which does carry fees for products with expired warranty …
