FedEx told us over email that they don’t make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be.
Similarly Can I call FedEx to see where my package is? You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773. Did you know?
How do I contact FedEx about a missing package? Select Manage Delivery, then Report Missing Package. Confirm that your recipient has checked everywhere the package might have been left by our driver and click Yes. Enter your contact information, including your name, phone number, and email address (optional).
Additionally, Can delivery drivers call you?
The driver may call the contact number to assist with the collection. Unfortunately, not all drivers carry phones for health and safety reasons – as such a call is not guaranteed.
Does FedEx deliver past 8pm?
Delivery hours and service times
We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.
Why are FedEx packages taking so long? FedEx Delayed Packages
One of the most common reasons that FedEx will delay a package is because they themselves decide that it needs to be delayed, either to be further scrutinized, further investigated, or further searched through by the necessary authorities.
Can you track the exact location of a package? Using the service you can track the location of a sent package on Google Maps. The service currently works for packages sent by FedEx, UPS, TNT and DHL. To track a package you just have to enter the package’s tracking number. You are then presented with a Google Map that shows the current location of your package.
What do I do if my package says delivered but I never got it? Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
What happens if FedEx doesn’t deliver my package?
In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.
What if FedEx lost my package? Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
Does FedEx always require signature?
No signature required (NSR)
The courier will attempt to obtain a signature from someone at the delivery address. If no one is available to sign, FedEx will release the package without obtaining a signature.
Do UPS call before delivery? If you want the will-call option prior to a first delivery attempt, you can use the package tracking number. At this point, you have the ability to place a hold on the package and select a UPS-designated location at which you can pick the bundle up.
How do I contact FedEx Canada?
FedEx Express Canada Quick Facts
| Canadian headquarters: | 5985 Explorer Drive Mississauga, ON L4W 5K6 (905) 212-5000 |
|---|---|
| Canadian Website: | fedex.ca |
| Customer Service: | 1.800.GoFedEx 1.800.463.3339 |
| Total Number of Facilities: | 69 stations 1,228 staffed locations (mixture of Full-Service and Onsite (PU/DO Only) models) |
| Drop Boxes: | 285 |
What happens if FedEx doesn’t deliver on scheduled date?
If the package is not delivered on the standard scheduled delivery day, you can request a credit of shipping charges. See the FedEx Ground Tariff for more information on the FedEx Ground money-back guarantee.
How accurate is FedEx estimated delivery? They are only as accurate as the driver is. If you can’t be around, you can always call FedEx and tell them to hold it for you at the distribution facility, then pick it up yourself after 5. That’s what I did for my wife’s iBook. It beat taking the day off to try and out-guess the delivery truck.
Does FedEx know when package is out for delivery? When you track your package, you’ll see your scheduled delivery date with a near real-time status, and for eligible FedEx packages, you’ll see an estimated delivery time window. If you don’t see an estimated delivery time window, that information may not be available for that particular package.
Why is my package still sitting at FedEx?
Packages in the FedEx system receive scans at various points between pickup and delivery. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may be traveling as intended.
Can I get a refund if FedEx is late? FedEx Express (U.S.) We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds.
Why is my FedEx package not updating?
Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination. This is especially true during periods of long travel.
How do I know when FedEx will deliver? When will my package arrive?
- Call 1.800. GoFedEx 1.800. 463.3339 and say “track my package,” then follow the prompts.
- Text “follow” plus your door tag number to 48773.
Can I see if a package is coming to my address?
The US Postal Service offers a free service named “Informed Delivery.” It’s an online dashboard that automatically informs you about mail and packages being sent to your address, and it also provides email notifications.