How do I contact Etsy about an order?

1. Sign in to Etsy.com and go to Your account. …
2. Go to Purchases and reviews.
3. Select Help with order next to the order you’re interested in. …
4. Select Message Seller.
5. In the textbox that appears, let the seller know that you’d like to return or exchange an item.
6. Select the arrow icon or press Enter to send.

Similarly How do I find my Etsy account? Click the Activity button in the header bar (the one next to the Etsy button) to view your Activity Feed. Click the Find Your Friends button. Click the appropriate tab (Facebook, Google, Yahoo!, or AOL), click Find Friends on X (where X is Facebook, Google, Yahoo!, or AOL), and follow the onscreen prompts.

How do I log into Etsy as a seller? Enter your first name and create a password. Then click Register. Confirm your account by clicking the link in the email sent from Etsy. You’ll then be taken back to your Etsy seller account.

Additionally, How much does selling on Etsy cost?

It costs $0.20 to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. Once an item sells, there is a 6.5% transaction fee on the sale price (including the shipping price you set).

Can you be scammed on Etsy?

These scammers typically create multiple accounts on Etsy and send the same message to different sellers with little or no personalization. Scammers target sellers who list high-priced items in their shop and have fewer sales.

Does Etsy have a customer service chat? Go to the Etsy Forums and look at the top right of the page. You’ll see a link for chat, and the three main chat rooms. Click on « chat rooms. » (You can also click red, green, or blue, to be taken directly to that chat room.)

Is it safe to use credit card on Etsy? All credit card information sent to Etsy is encrypted using Transport Layer Security technology (TLS) and tokenized with our credit card processors. Etsy stores no sensitive credit card information, only tokens returned to us by our processors.

Do Etsy sellers get your credit card info? Etsy maintains records associated with transactions on Etsy Payments and does not pass any secure data, including credit card numbers or bank account information, to any sellers.

How do you know if an Etsy store is legit?

On Etsy

1. Check a seller’s reviews and shop policies before purchase, and send an Etsy Message to a seller before buying if you have questions or concerns.
2. If you see an unrecognized charge from Etsy on your bank or credit card statement, review these considerations. …
3. Keep your transaction on Etsy.

What is Etsy’s customer service number? Our telephone number is (718) 855-7955. Our website address is www.etsy.com.

What is Etsy message?

The Message to Buyers is a short note you can include in the Etsy order confirmation email that your buyers receive after purchasing. Consider using your message to thank your customer for their purchase, inform them about standard shipping practices, or provide any other information you think they may need to know.

Is Etsy in USA? Etsy, Inc. Brooklyn, New York, U.S. Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies.

Do Etsy sellers see your address?

Do Etsy sellers see your address? Yes, when you make a purchase Etsy sellers will see your shipping address, but not your billing address. Etsy shares the minimum amount required for an Etsy seller to fulfil an order.

What payment system does Etsy use?

“When you’re enrolled in Etsy Payments, and Paypal is available in your country, buyers who purchase items from your shop can pay using PayPal. Your sales funds will go into your Payment account on Etsy instead of appearing in your PayPal account.

Does Etsy show my address? Do Etsy sellers see your address? Yes, when you make a purchase Etsy sellers will see your shipping address, but not your billing address. Etsy shares the minimum amount required for an Etsy seller to fulfil an order.

Does Etsy show your email? I feel like a violation of my privacy is at hand when customers are able to see my personal email address and therefore can also contact me on it and/or access it for spam purposes. My email address is PRIVATE and I intend to keep it that way.

Will Etsy refund money if scammed?

In most cases, Etsy will refund a buyer’s money if they’re scammed. Etsy will require proof that the item purchased was not delivered or is not-as-described. If the item was purchased using PayPal, Etsy might require the buyer to dispute the case through PayPal.

Are there fake sellers on Etsy? Etsy’s Terms of Service state that sellers can’t sell counterfeit or mass-market items, but some sellers ignore the rules. If a seller is caught selling fake merchandise or representing their items as handmade when they’re not, the listings can be deactivated or their shops can be shut down.

Can I trust Etsy sellers?

Overview: Is Etsy Safe to Order From? Yes! Etsy is a great and safe online marketplace, especially if you follow all of my tips in this article. My friends and I have been shopping on Etsy for over 9 years and we’ve never had an issue with fraud.

What happened to AimVogue on Etsy? AimVogue is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Where do I find Etsy message?

As an Etsy seller, the Messages feature is the main way you can communicate with your buyers on Etsy. To view your messages: On Etsy.com, go to Your account. Select the Messages icon .
…
To reply to a message:

• From Messages, click a message thread with a buyer.
• Type your response in the text box.
• Select Send.

How do I use Etsy chat? Convo: You can use Etsy to hold a convo with a buyer (or any other Etsy user) right on the site. To initiate a convo with your buyer, click her name in the Orders page as before, but click Contact in the list that appears. When the New Conversation dialog box opens, type your message and click Send.

How do I issue a no refund on Etsy? How to stop using the returns and exchanges template

1. Click Shop Manager.
2. Click the pencil icon next to your shop name in the Sales channels section of the sidebar.
3. Scroll down to the Shop policies section and click the pencil icon.
4. Select Turn off templated return policies.

How do I access Etsy USA?

You can also change your preferred region at the bottom of any page on Etsy.com.
…
To update your region:

1. Sign in to Etsy.com.
2. Click the You.
3. Click Account settings.
4. In the Region section, select your preferred region.
5. Click Update Preferences.

How do I buy from Etsy USA?

Find an item you want to purchase on Etsy.com. Choose the options you want for that item, if applicable.
…
Take any of these optional steps:

1. Add a note to the seller.
2. If the item is a gift, check the box next to This order is a gift.
3. If you have one, apply shop coupon codes. Coupon codes are unique to specific Etsy shops.

How long does Etsy take to ship? Etsy items usually take between 3 and 7 days to ship domestically. International shipments may take more than 10 days to arrive. If you’re buying a product that needs to be customized, bear in mind that the buyer may need several days (or more) to prepare it for delivery.