How do I file a claim?
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
Correspondingly, How many claims can I make with Asurion? File as many claims as you need. Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim.
How many claims can you file with Asurion Verizon? You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines.
Furthermore, What happens when you file a claim with Asurion?
Depending on your plan, we’ll repair or replace your product, or reimburse you. Each claim is unique and it’s possible your product will be replaced with a new or refurbished product. Like most insurance programs, we require you pay a deductible when you file a claim.
Is Asurion associated with Verizon?
We make it easy to start, manage, or track your Verizon claim. Have a Verizon Home Device Protect plan? Start or manage your home tech claim here. Asurion is trusted by 300 million worldwide.
Why does Asurion deny claims? Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.
Does Amazon own Asurion? The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
How many Asurion claims can you make in a year? Month-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim). If you make one claim per year, you’ll pay between $270 and $330 for a new phone — and the phone may not even be new.
What happens if I don’t return my old phone to Asurion?
Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
What does Asurion do with damaged phones? Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.
What does Asurion do with returned phones?
They do what amounts to a major factory reset clean it up and then send it out as a replacement.
What insurance company does Verizon use? Cell Phone Insurance | Verizon – Asurion Claims.
Who is Asurion owned by?
Asurion
| Type | Privately held |
|---|---|
| Services | Insurance Tech support |
| Revenue | $8.5 billion |
| Number of employees | 19,000 (2014) |
| Parent | NEW Asurion Corporation |
Does Asurion replace battery Verizon?
Verizon does not do repairs at their stores. The staff at our local Verizon store told us that Asurion should provide us with battery replacement through a local authorized repair center. There is no way to enter a claim for a battery replacement on the Asurion website.
How many claims can I file with Asurion Verizon? You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines. If you would like to register more than 3 lines, you can enroll in Additional Coverage.
Will Asurion replace with a different phone? If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622. An expert will help you. If the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but you’ll need to start a claim.
What companies use Asurion?
The company partners with each of the top nationwide wireless carriers including Verizon, AT&T, Sprint and T-Mobile, and provides wireless device protection to more than 300 million customers worldwide.
How much is Asurion worth? Asurion has revenue estimated at over $6 billion. According to AllState, a publicly traded company, SquareTrade brought in $170 million in revenue and $19 million in net income during the second quarter of 2019.
Are Asurion phones refurbished?
The agreement with Asurion is a certified refurbished phone, never a new phone.
How do I get a free replacement phone from Asurion? To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
Does Asurion replace with new phones?
The wording in Asurion agreement allows them to replace your phone with a like device if they have one, which is always their first choice. You sent in a 3.5 year old used device, and that’s what you got back. It’s a legit replacement if it works.
Does Asurion deactivate lost phones? Will insurance cover my lost or stolen phone? Depends on your provider. Asurion offers cell phone insurance that covers not only loss and theft, but protection from everyday mishaps like cracked screen repair and coverage for water damage, with you receiving a replacement device in as little as 24 hours.