How do I file a claim?
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
Correspondingly, How many claims a year can you make with Asurion? Month-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).
How many claims can you file with Asurion Verizon? You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines.
Furthermore, Is Asurion associated with Verizon?
We make it easy to start, manage, or track your Verizon claim. Have a Verizon Home Device Protect plan? Start or manage your home tech claim here. Asurion is trusted by 300 million worldwide.
What happens when you file a claim with Asurion?
Depending on your plan, we’ll repair or replace your product, or reimburse you. Each claim is unique and it’s possible your product will be replaced with a new or refurbished product. Like most insurance programs, we require you pay a deductible when you file a claim.
Why does Asurion deny claims? Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.
Does Amazon own Asurion? The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
Will Asurion replace with a different phone? If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622. An expert will help you. If the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but you’ll need to start a claim.
What happens if I don’t return my old phone to Asurion?
Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
How soon can I file a claim with Asurion? Is there a waiting period before I can file a claim? There is no waiting period. A claim can be filed anytime after purchase if the failure is covered.
What insurance company does Verizon use?
Cell Phone Insurance | Verizon – Asurion Claims.
Who is Asurion owned by? Asurion
| Type | Privately held |
|---|---|
| Services | Insurance Tech support |
| Revenue | $8.5 billion |
| Number of employees | 19,000 (2014) |
| Parent | NEW Asurion Corporation |
Does Asurion replace battery Verizon?
Verizon does not do repairs at their stores. The staff at our local Verizon store told us that Asurion should provide us with battery replacement through a local authorized repair center. There is no way to enter a claim for a battery replacement on the Asurion website.
What does Asurion do with returned phones?
They do what amounts to a major factory reset clean it up and then send it out as a replacement.
How many claims can I file with Asurion Verizon? You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines. If you would like to register more than 3 lines, you can enroll in Additional Coverage.
What happens if I don’t return phone to Asurion? You will receive a prorated refund of any amounts paid for that coverage. If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
What companies use Asurion?
The company partners with each of the top nationwide wireless carriers including Verizon, AT&T, Sprint and T-Mobile, and provides wireless device protection to more than 300 million customers worldwide.
How much is Asurion worth? Asurion has revenue estimated at over $6 billion. According to AllState, a publicly traded company, SquareTrade brought in $170 million in revenue and $19 million in net income during the second quarter of 2019.
What happens if I don’t return my damaged phone to Asurion?
Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
How do I get a free replacement phone from Asurion? To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
