How do I file a claim?
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
Correspondingly, How many claims can I make with Asurion? File as many claims as you need. Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim.
How many claims can you file with Asurion Verizon? You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines.
Furthermore, What happens when you file a claim with Asurion?
Depending on your plan, we’ll repair or replace your product, or reimburse you. Each claim is unique and it’s possible your product will be replaced with a new or refurbished product. Like most insurance programs, we require you pay a deductible when you file a claim.
What is the number for Asurion phone claim Verizon?
If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622. An expert will help you. If the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but you’ll need to start a claim.
Why does Asurion deny claims? Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.
Does Amazon own Asurion? The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
Will Asurion replace with a different phone? If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622. An expert will help you. If the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but you’ll need to start a claim.
What happens if I don’t return my old phone to Asurion?
Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
What does Asurion do with returned phones? They do what amounts to a major factory reset clean it up and then send it out as a replacement.
Is Asurion associated with Verizon?
We make it easy to start, manage, or track your Verizon claim. Have a Verizon Home Device Protect plan? Start or manage your home tech claim here. Asurion is trusted by 300 million worldwide.
Does Asurion replace your phone with a new phone? If you have an Asurion mobile protection plan, you don’t have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We’ll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
How many times can you replace your phone with Asurion?
Claim Limits Insurance: Three claims within any consecutive 12-month period with a maximum replacement value of $3,500 per claim.
How many claims can I file with Asurion Verizon?
You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines. If you would like to register more than 3 lines, you can enroll in Additional Coverage.
What happens if I don’t return phone to Asurion? You will receive a prorated refund of any amounts paid for that coverage. If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
Who is Asurion owned by? Asurion
| Type | Privately held |
|---|---|
| Services | Insurance Tech support |
| Revenue | $8.5 billion |
| Number of employees | 19,000 (2014) |
| Parent | NEW Asurion Corporation |
What companies use Asurion?
The company partners with each of the top nationwide wireless carriers including Verizon, AT&T, Sprint and T-Mobile, and provides wireless device protection to more than 300 million customers worldwide.
How much is Asurion worth? Asurion has revenue estimated at over $6 billion. According to AllState, a publicly traded company, SquareTrade brought in $170 million in revenue and $19 million in net income during the second quarter of 2019.
How do I get a free replacement phone from Asurion?
To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
How long do Asurion claims take? How long will it take for me to receive my phone? Submit your claim, and check its status online. In the meantime, our experts will get to work. If it turns out you’ll need a replacement phone, you won’t have to wait long; we ship 96% of replacement devices the very next day*.
Can Asurion sue you?
Filing a Small Claims Lawsuit Against Asurion
If you have received poor service after purchasing an insurance plan from Asurion, you can take them to small claims court.
Does Asurion cover lost or stolen phones? Asurion offers cell phone insurance that covers not only loss and theft, but protection from everyday mishaps like cracked screen repair and coverage for water damage, with you receiving a replacement device in as little as 24 hours.
