MOS (https://support.oracle.com) is your initial point of contact for all product support and training needs. A representative at Customer Access Support (CAS) can assist you with MOS registration.
Similarly Is Oracle support account free? Help with Your Oracle Account. A free Oracle Account lets you sign in to applications, communities, and more.
How do I collect TFA?
- Download Oracle Trace File Analyzer (TFA) Trace File Analyzer (TFA) has been shipped with the Oracle database since 11.2. …
- Install Oracle Trace File Analyzer (TFA) …
- Run a Oracle Trace File Analyzer (TFA) Collection. …
- Upload to My Oracle Support (MOS)
Additionally, What is an Oracle Support Identifier?
The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This number is present in your contract document and also in Infrastructure Classic Console or Applications Console. You’ll need the CSI number to register and log support requests in My Oracle Support (MOS).
How do I raise a ticket in Oracle support?
Create a Service Request
- Sign in to My Oracle Support using your Oracle login.
- Click Create SR on the Service Requests tab.
- Under « What is the Problem, » complete the Problem Summary and Problem Description fields. …
- Under « Where is the Problem, » select the Cloud tab and provide the following information:
How do I register for Oracle support? How do I create a new user account in My Oracle Support?
- Select Step 1: New User? Register here.
- Enter the required fields then select Create. A verification e-mail is sent. …
- Enter your Support Identifier (SI) then add an optional note to the approver.
- Click Next.
- Enter the required fields then select Submit.
Is Oracle cloud free forever? Oracle Cloud Free Tier allows you to sign up for an Oracle Cloud account which provides a number of Always Free services and a Free Trial with US$300 of free credit to use on all eligible Oracle Cloud Infrastructure services for up to 30 days. The Always Free services are available for an unlimited period of time.
Can a student have Oracle account? Individual students may not join Oracle Academy as members.
What is TFA in Oracle RAC?
Trace File Analyzer (TFA) Collector simplifies diagnostic data collection on Oracle Cluster Ready Services (CRS), Oracle Grid Infrastructure (Oracle GI), and Oracle RAC systems. TFA behaves in a similar manner to the ion utility packaged with Oracle Clusterware. Both tools collect and package diagnostic data.
Where is Oracle TFA located? If you have installed Oracle Trace File Analyzer with Oracle Grid Infrastructure, then TFA_HOME will be GRID_HOME/tfa/hostname/tfa_home . If Oracle Grid Infrastructure is installed, then tfactl is also installed in the GRID_HOME/bin directory.
How do I turn off Oracle TFA?
Use the tfactl disable command to stop any running Oracle Trace File Analyzer daemon and disable automatic restart. Use the tfactl enable command to enable automatic restart of the Oracle Trace File Analyzer daemon after a failure or system reboot.
What is CUA in Oracle? Customer User Administration (CUA) FAQ.
How do I find my Oracle CSI?
See Get Your CSI Number. Sign in with your Oracle Account. From the logged-in user menu, click My Account. In the Support Identifiers section, click Request Access.
How do I create an Oracle support account for CSI?
Use your Oracle account to register your tenancy’s Customer Support Identifier (CSI) in My Oracle Support . See Register Your CSI Number in My Oracle Support for instructions.
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- Go to the Oracle website at www.oracle.com.
- Click the. …
- Enter your email address and other details in the appropriate fields. …
- Click Create Account.
What is an Oracle service request? A service request describes all the necessary information about the customer problem to determine the best plan of action to resolve the issue effectively. The installed base contains information about the customer, customer site, and the installed customer product.
How do I start a technical senior? Go to https://support.oracle.com.
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Create the Service Request:
- Click the Sign In button.
- Enter your username and password.
- Once the support application starts, click Support from the top menu.
- Click Create SR.
Which is a service request?
A service request may be defined as a formal request that a client or an employee of the client makes, asking a service provider to provide them with something that would be useful in the business’s day-to-day operations.
What is CSI number oracle? The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This number is present in your contract document and also in Infrastructure Classic Console or Applications Console. You’ll need the CSI number to register and log support requests in My Oracle Support (MOS).
Where can you look up your CSI number?
Click the Orders tab. Set the display filter to Show: All. Navigate to the particular service order entry. Your CSI number will then be displayed.
How do I register my Oracle CSI number? Register Your CSI Number
- Sign in with your Oracle Account.
- From the logged-in user menu, click My Account.
- In the Support Identifiers section, click Request Access. …
- Enter your CSI number, an optional note to approver, and then click Request Access.
- Enter your company name that owns the CSI number and click Validate.
