Contacting Customer Service
- Click Help & Contact at the top of most pages.
- You may be asked to sign in. …
- Select the topic that best matches your issue from the menu.
- We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.
Similarly How do I know if an email from eBay is real? If you’re suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. If you don’t see the same message there, the email is fake.
Does eBay have live chat? Don’t worry though, our customer service team is still available to you on phone and chat. You can get in touch with us in the following ways: Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. Find the eBay Help article that deals with your issue.
Additionally, How do I get a seller’s phone number on eBay?
once on that page check on the left side for the Categories and now youll be looking for the Member Category on the left click on « FIND A MEMBER » (if you want to contact a seller you’ve been bought from before) or « FIND CONTACT INFORMATION » (this will share both you guys information please be aware ) and then youll be …
Is there a fake eBay number?
Fake customer service
Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. When a problem with your order occurs—it doesn’t arrive or is the wrong item—the victim calls this number.
Why doesn’t eBay have a phone number? Why eBay hides their customer service phone number? The short answer is quite simple: money. eBay has 25 million sellers and a total of 170 million users (buyers and sellers).
How do I find a buyers contact details?
Can I contact eBay buyer by phone? Search « contact eBay, » and you will find a telephone number for customer service: 1-866-540-3229. According to some accounts, the wait time for this number is typically three minutes. eBay also offers a telephone number for fraud detection, which is 1-866-643-1607.
How do I find buyers contact info on eBay?
View the Buyer’s Contact Information
- Access the eBay homepage (link in Resources) and click the « Sign In » link in the top left corner. …
- Click the « Advanced » link, located near the top of the homepage. …
- Enter the user ID of the buyer that you want to contact.
Can you get scammed on eBay by buyer? This scam starts out as normal: a buyer purchases one of your listings, then you ship the item as usual. When they receive the item, they open an eBay dispute and claim that you sent them an empty box. eBay forces a return, then the buyer ships back the empty box, keeping the item that was inside.
Will eBay refund me if I get scammed?
If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn’t offer returns.
How do I get eBay to ring me? Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.
Does eBay contact buyers?
Buyers and sellers also can’t share contact information, including email addresses and phone numbers, prior to completing a transaction on eBay. Contacting another eBay member to discuss moving a purchase off eBay exposes both the buyer and seller to the risk of fraud.
How do I stop eBay from taking money from my bank account?
How Do I Stop Ebay Taking Money From My Paypal Account? You can update your payment status by clicking ‘Update’ next to ‘My pre-approved payments’. If you wish to cancel your payment agreement, select the ‘Merchant Name’. You can cancel by clicking ‘Cancel.
Does eBay have buyer protection? We guarantee that you will get the item you ordered or get your money back. We have a simple three-step eBay Buyer Protection process to assist you in case something goes wrong with a transaction. You can go to the Resolution Center and contact the seller.
What if buyer gives wrong address eBay? if you shipped to the listed address on your screen, and it is undeliverable, then the buyer loses buyer protection. Usually in these cases, I’ll invoice the buyer for shipping again (if it’s a substantial amout of the sale) or just eat the cost (if it’s now) and send it out.
How do I know if I’ve been scammed on eBay?
Look out for:
- Fake emails containing links and/or attachments, asking you to sign in or enter personal or financial information.
- Fake emails suggesting that your account has been (or will be) suspended.
- Fake Second Chance Offer emails.
- Fake questions about items you are not selling or have not bought.
How do I terminate my eBay account? What to Know
- Go to My eBay > Account > Close my account.
- Under Closing your eBay account, select submit a request to close your account.
- Select a reason for closing the account and choose Continue. Confirm the deletion.
What is eBay email address?
Answers (2)
eBay does not have a public email address for customer service.
Is it safe to give out phone number on eBay? Sending contact information (text or email) prior to a transaction is a violation of eBay policy; this policy is designed to protect honest buyers and sellers from this sort of thing, and to prevent off-eBay sales. Ignore anyone that wants to communicate outside of eBay prior to a transaction payment.
